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User manuals and firmware

Request the right document for your exact KEYKEER configuration.

This is general guidance. Request the documents for your exact model and hardware version before installation or firmware changes.

Find the right version

A user manual should match the display model, hardware revision and supplied accessories. Include the complete product name and a label photo when asking for a manual, installation guide or software information.

Documents to request

Tell us which documents your purchasing or support team needs.

  • User manual and quick-start guide
  • Installation guide for the mount and wiring harness
  • Accessory manual and compatibility list
  • Approved specification sheet and packing list
  • Available language versions

Firmware requests

Contact KEYKEER before using an update file. Provide the exact model and current version so the required file and procedure can be checked. Firmware from CHIGEE or another brand is not a KEYKEER update. Files for a similar-looking model should not be treated as interchangeable.

Availability

Model-specific downloads will appear here when approved files are available. In the meantime, send your request to marketing@keykeer.com. A catalog image or product overview is not an installation manual or a firmware file.

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