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PARTNER SUPPORT

How can we help?

Get help with product selection, compatibility, delivery and replacement requests. Include the model number so we can address your question clearly.

Contact support

Share the model and order reference with our team.

Contact us

BEFORE YOU ORDER

Confirm the fit.

Share the motorcycle model and year, your preferred installation method and the display you are considering.

AFTER YOU ORDER

Track the next step.

Provide your order reference when asking about dispatch, shipment or the configuration you ordered.

AFTER-SALES

Explain the issue.

Send the product model, order reference and a description of the issue. Photos or a short video can help us assess the next step.

COMMON QUESTIONS

A useful place to start.

How do I choose between Linux and Android displays?

Start with the capabilities your customers need. Browse the product specifications and ask us to confirm the operating system and functions for the exact model. Android Auto support alone does not mean a display runs Android.

Will a BMW-compatible display fit every BMW motorcycle?

Compatibility depends on the motorcycle, model year, mounting interface and product configuration. Send these details before ordering so fitment can be confirmed.

Can I order a quick-release mounting option?

Mounting and removal options vary by model. Tell us the display and installation setup you need, and we will confirm the available option.

When will my order arrive?

Dispatch is 3–7 days after payment. Delivery after dispatch depends on the destination, shipping method and customs processing. Confirm the shipment plan when requesting a quote.

How does the replacement warranty work?

Eligible faults not caused by misuse or human damage within one year qualify for a free replacement, including replacement shipping. Contact us with your order details to arrange assessment. Read the replacement policy.

Where can I get installation instructions?

Request the instructions for your exact model and mounting configuration through our product resources page.

Your next step

Let’s build your product range.

Get pricing, MOQ and available configurations.

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Support that continues after the order.

From your first sample to the next order.

MOQ 20 units

Start your wholesale order from 20 units. Ask about samples and mixed-model orders.

Discuss samples

3–7 days to dispatch

After payment. Confirm quantity and customisation timing; transit time is separate.

Shipping details

1-year replacement

Free replacement and replacement shipping for eligible non-user-caused faults.

Replacement policy

Ongoing product support

Get installation and firmware guidance for the exact models you supply.

Get support

Product updates

Keep your range moving.

New models, product updates and branding options for your business.

Privacy information

Email subscription is being connected. For product information, contact marketing@keykeer.com.

WhatsApp

KEYKEER

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Share your model, configuration, quantity and destination for pricing, specifications, estimated lead time and sample terms.

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To the KEYKEER sales team

Contact the KEYKEER team

Company & officeShenzhen Xinghe Future Technology Co., Ltd.

Room 201, Building 14, Jingfazhi Garden, Xiawei Garden, Gushu Community, Xixiang Street, Bao'an District, Shenzhen